Frequently Asked Questions
Everything you need to know about shopping with WAM Electrical for your home appliance needs.
How do I know if a spare part is compatible with my appliance?
To ensure compatibility, please locate the model number on your appliance's rating plate. You can enter this number into our search bar or contact our support team to verify that the part fits your specific brand and model.
What are your shipping rates and delivery times?
We offer flat-rate shipping across the country. Orders for in-stock items are typically processed within 24 hours, with standard delivery taking 3-7 business days depending on your location.
Can I return a part if I ordered the wrong one?
Yes, we accept returns within 30 days of purchase, provided the item is in its original, unopened packaging and has not been installed. Please note that electrical components cannot be returned once the security seal is broken.
Do your products come with a warranty?
All our spare parts and appliances come with a standard 12-month manufacturer's warranty against defects. This does not cover damage caused by incorrect installation or general wear and tear.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do you offer technical advice for DIY repairs?
While we provide high-quality parts, we recommend that all electrical repairs be carried out by a licensed technician. We can provide diagrams and part identification help, but we cannot offer step-by-step repair instructions for safety reasons.